We're More Than a
Software Provider
SynapTech is the leading regional partner for PLM, CAD, warehouse, and production systems. We deliver end-to-end digital transformation, from consulting and implementation through integration to long-term support.
Global
Projects across Europe, Asia and the Americas
End-to-End
PLM, CAD, warehouse and production systems
Authorized
Four vendor partnerships and systems integration
50 to 400+
Employees in client companies
Driving Innovation Across Industries
At the core of SynapTech lies our commitment to your success. Our mission is to be the catalyst for your digital transformation, delivering comprehensive solutions that go beyond traditional boundaries of engineering and technology. We don't just sell software, we build bridges toward a more efficient, innovative, and competitive business.
Authorized Technology Partner
Direct collaboration with PTC, Dassault Systèmes, InfoBiro, and DigiPro System.
PLM & CAD Systems Integrator
Integrating world-class PLM, CAD, and business systems into your workflows.
Long-Term Managed Services
Administration, monitoring, upgrades, and support long after the system goes live.
Warehouse & Production Experts
Digitalizing the warehouse floor and the shop floor with WMS and MES systems.
Authorized Partner Of
Four Technology Vendors
The Pillars of Our Mission
Implementation of Proven Solutions
We integrate leading engineering and operations software, Windchill, 3DEXPERIENCE, InfoBiro WMS, and DigiPro System MES, into your business processes. Our approach combines global standards with local expertise.
Strategic Partnerships with Industry Leaders
As an authorized partner of PTC, Dassault Systèmes, InfoBiro, and DigiPro System, we connect you with proven technologies from global vendors and regional specialists alike. Our partnerships work in both directions: we bring innovation to you and carry your requirements back to the software vendors.
Supporting Clients Through Digital Transformation
Our work doesn't end with implementation. Through ongoing monitoring, managed services, and tailored consulting, we become an extension of your team, helping you achieve digital maturity and sustainable growth.
Why Choose SynapTech
We're not just another systems integrator. Here's what sets us apart and why manufacturers across the region trust us with their digital transformation.
End-to-End Ownership
From initial consulting to post-go-live support, we own the entire journey. No handoffs to third parties, no gaps in accountability. One partner, complete responsibility.
Deep Technical Expertise
Our team works directly with PTC, Dassault Systèmes, InfoBiro, and DigiPro System. We don't just implement software, we master it, customize it, and optimize it for your unique needs.
Industry-Specific Know-How
We understand discrete manufacturing, automotive supply, food and beverage, and distribution from the inside. Our solutions address real industry constraints, not generic workflows.
Business Outcome Focus
Every implementation is designed around measurable business outcomes. We agree the KPIs up front, optimize the process behind them, and make sure your investment delivers tangible value.
Regional and International Support
Whether you operate a single plant or several sites across borders, we provide consistent service quality. Time zones, languages, and local regulations, we've got you covered.
Rapid Implementation
Our methodology and the systems we work with are built for speed. Production monitoring goes on your existing machines with no rewiring, and warehouse locations are mapped onto the layout you already have.
Powered by Industry Leaders
As an authorized partner of PTC, Dassault Systèmes, InfoBiro, and DigiPro System, we combine global engineering platforms with regional specialists who know how manufacturing here actually works, from the design office to the shop floor and the warehouse.
For nearly forty years, PTC has been building software for product development. Windchill is one of the most widely deployed PLM platforms in discrete manufacturing worldwide.
Solutions We Offer
Windchill PLM
Product Lifecycle Management
The 3DEXPERIENCE platform connects people, ideas, data, and processes in a single collaborative environment, so engineering, manufacturing, and management work from one source of truth.
Solutions We Offer
3DEXPERIENCE Platform
Unified Innovation Platform
An independent software house based in Ohrid, North Macedonia, developing business applications for three decades. Their software is in daily use by over a thousand companies across the Balkans.
Solutions We Offer
InfoBiro WMS
Warehouse Management System
Developed in Čačak by the team behind a family manufacturer running its own production facility for over thirty years. The system was built to solve problems they were living with, then opened up to other manufacturers.
Solutions We Offer
DigiPro System MES
Manufacturing Execution System
Years of PTC product
development software
Industries served by the
3DEXPERIENCE platform
Companies using
InfoBiro software
Years of manufacturing
behind DigiPro System
Comprehensive Services for Your Digital Journey
A complete portfolio of services for the digital transformation of your business, from strategy and consulting through implementation and integration to long-term support.
Consulting Services
Strategic guidance to align your systems with business objectives. We analyze your current processes, identify where time and accuracy are being lost, and develop a roadmap for digital transformation.
Managed Services
Continuous technical and business support to keep your systems running at peak performance. We handle administration, maintenance, updates, and optimization so your team can focus on the work itself.
System Implementation
End-to-end deployment of PLM, CAD, warehouse, and production systems tailored to your specific requirements. From the first process workshop through pilot to full production, we manage every aspect of the project, including the connection to the ERP you already run.
Need a Custom Solution?
Our team will analyze your requirements and design a tailored service package that fits how your business actually operates.
Warehouse & Production Systems
Bring both floors under system control. Full traceability and expiry logic in the warehouse, real-time work order and machine data on the shop floor.
InfoBiro WMS
Complete Warehouse Operations Control
Every inbound, outbound, and internal movement under system control. Goods are traceable by lot number and by SSCC code on the pallet, expiry dates are held in a live register, and issuing runs on FEFO so older stock leaves first, consistently.
DigiPro System MES
Real-Time Production Monitoring
A small wireless device attaches to a moving part of the machine, and from there the system tracks work order execution, records every stoppage and its duration, and shows operator output on a phone or a desktop. No machine modification required.
Our Implementation Methodology
A structured, phased approach that reduces risk, shortens time to value, and makes sure the system is still in use a year later. The same framework applies whether the project is a PLM rollout, a warehouse system, or production monitoring.
Discovery & Planning
Workshops to understand how you actually operate, where time and accuracy are lost, and what success looks like. Scope, objectives, and KPIs are agreed here.
Design & Configuration
Solution architecture and system configuration built around your requirements, not a template. Rules, roles, and structures are defined against your real processes.
Build & Testing
Environment setup, data migration, ERP integration, and testing cycles run together with your team rather than reported to them afterwards.
Onboarding & Go-Live
Role-based onboarding, documentation handover, and a phased cut-over to production with our people present on site while the system stabilizes.
Optimize & Support
Continuous improvement, performance monitoring, and feature rollouts as your operation changes. This is where most of the value is either kept or quietly lost.
The durations above are typical, not fixed. Scope, the number of sites, and the depth of ERP integration all move them. Production monitoring in particular is considerably faster, because the device mounts on existing machines without rewiring. We commit to a schedule after Phase 1, because a date quoted before that is a guess.
Agile & Flexible
Iterative sprints with regular checkpoints. We adapt to changing requirements while keeping the project moving.
Risk Mitigation
Phased rollouts limit exposure. Parallel test environments mean the switch to production is rehearsed before it happens.
Knowledge Stays With You
Documentation, handover sessions, and procedures your team owns, so the system does not depend on any one person.
Enterprise-Grade Technology Stack
Deep expertise across the PLM, CAD, warehouse, and production platforms we implement, with proven integration into the enterprise systems you already run.
PLM & CAD Platforms
Product data, design, and lifecycle
PTC Windchill
Authorized PartnerPDMLink, MPMLink, ProjectLink, Quality Solutions, Supplier Management
3DEXPERIENCE Platform
Authorized PartnerENOVIA, DELMIA, SIMULIA, Collaborative Business Innovator
Warehouse & Production
Execution systems for both floors
InfoBiro WMS
DistributorReceiving, directed put-away, picking, control, dispatch, and inventory counting
DigiPro System MES
DistributorWork order execution, machine downtime, operator efficiency, and knowledge base
Enterprise Integrations
Connecting into the systems you already run
Integration scope is defined during the assessment phase, because which data moves in which direction depends on how your ERP is configured, not only on which one it is. Bring your current systems to the first conversation and we will tell you plainly what is feasible.
Infrastructure & Technical Stack
The components we deploy and support underneath the applications
Databases
Deployment
Interfaces
OS Platforms
Our Clients & Delivery Model
From growing manufacturers to established industrial operations, we partner with companies ready to bring engineering, production, and warehousing under system control.
Ideal Client Profile
Companies we work best with
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Company Size: 50 to 400+ EmployeesFrom mid-sized manufacturers to larger industrial operations with complex process requirements.
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Operations With Their Own Production or WarehouseCompanies where what happens on the floor directly determines cost, delivery times, and margin.
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Growth Mindset: Ready to MeasureOrganizations willing to replace assumptions with recorded data, even when the first reports are uncomfortable.
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Complexity: Multi-System EnvironmentsOrganizations that need PLM, CAD, WMS, and MES to work together with the ERP they already run.
Global Platforms, Regional Delivery
How the work actually gets done
Our consultants and engineers are based here. The people who analyze your process are the people who configure the system and answer the phone afterwards.
The warehouse and production systems we implement are developed in the region, by teams who build for the way manufacturing here actually operates.
On the engineering side we implement the platforms used by manufacturers worldwide, backed directly by the vendors who build them.
Engineering and Operations
Of Our Typical Client
Consulting to Support